Cancellation and re-clean policy

Rescheduling and cancelling

• Free with 24 hours' notice, from your account or by text.
• Under 24 hours: 50% of the visit, because that time can't be refilled.
• Lockout or no-show: $75 or 50% of the visit, whichever is greater.
• Same-day or next-day requests may carry a $40 expedite fee, shown before you book.

Pausing recurring visits

Pause anytime from your account. Visits resume automatically with a reminder three days before. A gap longer than one cycle may add a small catch-up charge, shown in advance.

24-hour re-clean promise

If anything isn't right, tell me within 24 hours and I'll come back and re-clean it at no charge. No forms, no fuss.