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Emma NeyCleaning

Trust

The paperwork behind the promise.

Insured, bonded and background-checked, with a key policy and a guarantee written in plain words.

Insurance

General liability insurance. A certificate of insurance, with carrier and limits, is available on request before your first visit.

Bond

Janitorial bond, protecting you against loss while I'm in your home. Bond details are available on request.

Background check

I've completed a national criminal background check and will share the confirmation on request. Anyone I ever bring on will have done the same before setting foot in a client's home.

Keys and codes

Keys are never labelled with an address. Lockbox, smart-lock and alarm codes are stored encrypted and shown to me only on the day of your visit, with every view logged. You can change or remove them from your account at any time.

Product safety

Plant-based, low-scent products chosen by surface. No bleach or ammonia unless you ask. Fragrance-free on request. Safety data sheets for everything I carry are available on request.

24-hour re-clean promise

If anything isn't right, tell me within 24 hours and I'll come back and re-clean it at no charge. No forms, no fuss.

Questions

Want to see a certificate first?

Email me and I'll send the current certificate of insurance and bond confirmation the same day.

Ask for certificates

Let's make Thursdays feel like a hotel check-in.

Quotes take two minutes. No contracts, cancel anytime with 48 hours' notice.

Book with confidence