Legal · Last updated 2026-11-04
Privacy policy
Emma Ney Cleaning collects only what it needs to quote, schedule and clean your home, and never sells it.
What I collect
Contact details (name, email, mobile), your address and home details you give in the quote, entry instructions you choose to store, payment tokens from Stripe (never card numbers), photos you upload, and messages between us. Basic analytics and first-touch marketing attribution are stored in a cookie.
How I use it
To price and deliver cleaning, send appointment messages, process payment after a visit, and, only with your consent, send occasional offers. Entry codes are encrypted and shown to me only on the day of your visit.
Who sees it
Service providers that run this site: Vercel (hosting), Neon (database), Stripe (payments), Amazon Web Services (email), Twilio (text messages), Sentry and PostHog (errors and analytics). None of them may use your data for their own marketing.
Your choices
Update preferences or unsubscribe from your account or any email footer. Reply STOP to any text. Ask me to export or delete your data at hello@emmaney.com and I will within 30 days, except records I must keep for tax.
Contact
Emma Ney Cleaning, Corvallis, OR. hello@emmaney.com.
[Placeholder policy for Emma's review with an Oregon attorney before launch.]